Shipping Policy
At Stussy, we ensure your orders are processed with care and delivered efficiently to your doorstep.
Order Processing Timeline
Most orders are processed within 1-3 business days following payment confirmation. During major holidays or promotional sales, processing may take longer than usual.
Shipping Duration
Once your package leaves our facility, delivery usually occurs within 12 business days. Shipping times can vary based on location, carrier operations, and customs, so please allow for variations.
Shipping Fees
Shipping charges are calculated automatically according to your order and displayed clearly at checkout before you complete your purchase.
Tracking Your Order
After shipment, tracking details will be sent to your email. Please allow a short grace period for tracking information to update.
Order Cancellation Policy
You may cancel your order within 12 hours of purchase. Contact Stussy immediately if you wish to cancel to ensure it can be processed.
Returns and Refunds
- Returns must be initiated within 14 days of package delivery.
- You are responsible for return shipping fees unless your item was damaged, defective, or incorrect.
- Refunds are issued within 5-10 business days after we receive and inspect the returned item.
Additional Details
Delivery estimates are subject to change due to factors outside our control, including weather delays, transit disruptions, national holidays, and customs processing.
Contact Information
For questions about your order or this shipping policy, please email Stussy’s support team at fikeypaul@gmail.com.